Remote Customer service Jobs · Generative AI

Job listings

  • Lead technical onboarding and platform configuration.
  • Deliver technical training, workshops, and demonstrations that connect capabilities to customer needs.
  • Act as the technical bridge between customers, Product, and Engineering.

Pessoa provides an AI-powered software development platform that helps engineering teams improve workflows. The company emphasizes cross-functional collaboration, technical innovation, and professional growth in an inclusive, remote-friendly culture.

  • Own a portfolio of top enterprise accounts, driving value, adoption, and renewal.
  • Build executive relationships and lead business reviews that tie Netomi's AI platform to outcomes.
  • Own renewals, forecast accuracy, and expansion discovery with Account Management.

Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, it helps enterprises drive efficiency and deliver higher quality customer experiences.

  • Investigate and resolve complex technical issues submitted by users worldwide.
  • Reproduce edge-case user scenarios and submit clear, detailed bug reports to product teams.
  • Collaborate directly with developers and QA engineers to drive fixes and create knowledge base articles.

We create intelligent software development tools for developers and teams. With more than 15 million users and over 300,000 companies relying on our products, we are an open and inclusive workplace.